Crisis Response & Customer Complaints

Closure or imminent closure due to health code violations: In the event that your establishment is cited for critical violations or closed due to code violations Savor Safe Food will work closely with the health department to determine the exact problems and help you make appropriate corrections to bring your operation back into compliance and re-opened quickly.

Investigation of foodborne illness complaints and suspected outbreaks: The public is much more sensitive about food safety issues. In the unfortunate event of a foodborne illness complaint or suspected outbreak, Savor Safe Food will coordinate all aspects of the investigation, including taking food samples for laboratory analysis, kitchen inspection and document reviews, conducting customer food history, and working cooperatively with local, state and federal regulatory officials.